§ 15-9-194. RESULTS OF HEARINGS.

(A)

If a hearings officer rules against a customer, the hearings officer's decision shall include:

(1)

the actions to be taken by the customer to continue utility service; and

(2)

a deadline for performance by the customer that is consistent with the deferred payment agreement policies of the utility and the requirements of this chapter.

(B)

If a hearings officer rules completely or partly in favor of a customer, the hearings officer's decision shall include:

(1)

the actions to be taken by the City and the customer to continue or reconnect utility service; and

(2)

deadlines for performance by the City and the customer that are consistent with the deferred payment agreement policies of the utility and the requirements of this chapter.

(C)

A hearings officer shall not base the officer's decision on a judicial decision from a case to which the City was not a party.

Source: 2003 Code Section 15-9-53; 1992 Code Section 18-4-077; Ord. 040805-02; Ord. 20130620-002.