Austin |
Code of Ordinances |
Title 15. UTILITY REGULATIONS. |
Chapter 15-9. UTILITY SERVICE REGULATIONS. |
Article 2. CUSTOMER SERVICE. |
§ 15-9-21. NOTICE OF CUSTOMER'S RIGHTS.
Latest version.
The City shall provide each customer with a summary of the customer's rights and the City's responsibilities under this chapter in a form designated by the council:
(1)
with the first invoice to a customer initiating service; and
(2)
not less frequently than once every two years.
Source: 2003 Code Section 15-9-15; 1992 Code Section 18-4-019; Ord. 040805-02.