Austin |
Code of Ordinances |
Title 15. UTILITY REGULATIONS. |
Chapter 15-9. UTILITY SERVICE REGULATIONS. |
Article 2. CUSTOMER SERVICE. |
§ 15-9-22. AVAILABILITY AND DISTRIBUTION OF RATE SCHEDULES AND UTILITY SERVICE REGULATIONS.
(A)
The City shall send each utility customer a summary of the current rate schedule applicable to each major class of customers for which a separate rate is established and the identity of a class whose rates are not summarized:
(1)
with the first invoice to a customer initiating service; and
(2)
not less frequently than annually.
(B)
The city clerk shall post a conspicuous notice in the city clerk's office stating that copies of the following are available for public inspection:
(1)
rate schedules;
(2)
utility fees and deposits schedule; and
(3)
utility service regulations.
(C)
The Austin Electric Utility, the Austin Water Utility, the Watershed Protection and Development Review Department, and the Solid Waste Services Department, shall make copies of the rate schedules available to a utility customer on request.
Source: 2003 Code Sections 15-9-1(C), 15-9-12, and 15-9-115(B); 1992 Code Sections 18-4-001(C), 18-4-016, and 18-4-177(B); Ord. 040805-02.