Austin |
Code of Ordinances |
Title 15. UTILITY REGULATIONS. |
Chapter 15-9. UTILITY SERVICE REGULATIONS. |
Article 5. CREDIT SECURITY. |
§ 15-9-71. CREDIT SECURITY AUTHORIZED.
(A)
The City may:
(1)
require a customer to give, maintain, or re-establish credit security for a service address or account;
(2)
require that a customer of a non-City owned water district meet the credit security policy and procedures established by the district; and
(3)
establish utility customer payment standards, including the minimum payment practices a utility customer must meet instead of providing other forms of credit security.
(B)
Customer care shall develop guidelines establishing exceptions to the credit security requirements under this Article. Customer care may grant an exception to the requirements of this Article based on the guidelines.
Source: 2003 Code Sections 15-9-3(11) and 15-9-101; 1992 Code Sections 18-4-003 and 18-4-150; Ord. 040805-02; Ord. No. 20180412-005 , Pt. 1, 4-23-18.