§ 15-9-75. CUSTOMER PAYMENT STANDARDS.

(A)

Except as set forth in subsection (B), to establish compliance with customer payment standards, a residential customer must:

(1)

have received utility service from the City for not fewer than 12 consecutive billing cycles;

(2)

have paid each utility invoice before its due date during the preceding 12 billing cycles;

(3)

not have submitted a payment returned for insufficient funds; and

(4)

not have committed unlawful use of service or utility service diversion.

(B)

For customers who have not had continuous utility service for the preceding 12 billing cycles due to the customer terminating utility services, a residential customer must show that in 12 of the preceding 18 billing cycles from the date that new utility service is requested, the residential customer has:

(1)

received utility service from the City for not fewer than 12 billing cycles;

(2)

paid each utility invoice before its due date;

(3)

not submitted a payment returned for insufficient funds; and

(4)

not committed unlawful use of service or utility service diversion.

(C)

To establish compliance with customer payment standards, a commercial customer must:

(1)

have received comparable commercial utility service from the City for not fewer than 24 consecutive billing cycles;

(2)

have paid each utility invoice before its due date during the preceding 24 billing cycles;

(3)

not have submitted a payment returned for insufficient funds; and not have committed unlawful use of service or utility service diversion.

Source: 2003 Code Section 15-9-104; 1992 Code Section 18-4-153; Ord. 040805-02; Ord. No. 20180412-005 , Pt. 4, 4-23-18.