| § 1.1.0. INTRODUCTION |
| § 1.2.0. RELEVANT CITY OF AUSTIN BUSINESS OFFICES |
| Appendix 1.3.0. CHARACTERISTICS/BASIC REQUIREMENTS OF ELECTRIC SERVICE |
| § 1.3.1. AE Electric Distribution Service Voltages and Maximum Demand Ampacities |
| § 1.3.2. Availability of AE Facilities |
| § 1.3.3. One Service Point and One Service Voltage |
| § 1.3.4. Service Point (Point of Delivery) |
| § 1.3.5. Electrical Facility Ownership |
| § 1.3.6. AE shall not be required to perform maintenance on the Customer's electrical facilities beyond the service point or easements. |
| § 1.3.7. Color Coding of Customer's Service Conductors |
| § 1.3.8. Customer Electrical Facilities that Cross Property Lines |
| § 1.3.9. Single-Phase/Three-Phase Service |
| § 1.3.10. Voltage Stability and Continuity |
| § 1.3.11. Electric Service Reliability |
| § 1.3.12. AE Line Extension Policy |
| § 1.3.13. AE Excess Facilities/Excess Cost Policy |
| § 1.3.14. Front Lot Line Construction Requirement |
| § 1.3.15. Customer Switchover Policy |
| § 1.3.16. Three Mega-Watt Demand and Larger Customer Requirements |
| § 1.3.17. Underground Only Service Areas (Non Network Areas) |
| § 1.3.18. Americans with Disabilities Act |
| Appendix 1.4.0. REQUESTING/OBTAINING ELECTRIC SERVICE |
| § 1.4.1. AE Service Area Questions |
| § 1.4.2. AE Service Area Questions |
| Appendix 1.4.3. Electric Service Requests |
| § 1.4.3.1. Service Only Requests |
| § 1.4.3.2. All Other Information, Cost, or Service Requests |
| § 1.4.3.3. Submittal of Customer Drawings Required with Electric Service Requests |
| § 1.4.4. ESPA Approval |
| § 1.4.5. Electric Permits for AE Electric Service within COA |
| § 1.4.6. Electric Permits for AE Electric Service Outside of COA |
| § 1.4.7. COA Electric Inspection |
| § 1.4.8. "Service Only" Service Drop and Service Lateral Installations |
| § 1.4.9. Service to Residential, Commercial, and Other Types in Non-Network Area |
| § 1.4.10. Service Requests in the AE Network Area |
| § 1.4.11. New Service Requests for Mobil Food Vending |
| § 1.4.12. Truck Access to AE Construction and Existing Facility Sites |
| § 1.4.13. New Customer Demand Load Determination |
| Appendix 1.5.0. TYPES OF PERMANENT ELECTRIC SERVICE |
| Appendix 1.5.1. Network Service |
| § 1.5.1.1. Underground and Vault Service Only |
| § 1.5.1.2. Available Network Service |
| § 1.5.1.3. Existing Overhead Service — RESIDENTIAL AND COMMERCIAL |
| § 1.5.1.4. Underground 208Y/120V Service — RESIDENTIAL |
| § 1.5.1.5. Underground 208Y/120V Service — COMMERCIAL |
| § 1.5.1.6. Network Transformer Vault Service |
| § 1.5.1.7. Inspections of Customer Installed Civil Work in the Network Area |
| Appendix 1.5.2. COMMERCIAL Service in Non Network Areas |
| § 1.5.2.1. General Conditions and Requirements — Commercial |
| § 1.5.2.2. Available Commercial Electric Service |
| § 1.5.2.3. Overhead Secondary Voltage Service — Commercial |
| § 1.5.2.4. Customer-installed Underground Services and Civil Work for AE Infrastructure |
| § 1.5.2.5. Underground Secondary Voltage Service From Secondary Riser — Commercial |
| § 1.5.2.6. Padmounted Transformer Secondary Voltage Service — Commercial |
| § 1.5.2.7. Primary Voltage Service (Overhead and Underground) — Commercial |
| § 1.5.2.8. Service from Open Bushing Transformers in Fenced Enclosures — Commercial |
| § 1.5.2.9. Secondary Voltage Service to Multiple-Meter/Shell Commercial Buildings |
| § 1.5.2.10. Secondary Voltage Service to Combination Commercial/Residential Buildings |
| § 1.5.2.11. Electric Service Inspections — Commercial |
| § 1.5.2.12. Safety and Clearances — Commercial |
| Appendix 1.5.3. RESIDENTIAL Service in Non Network Areas |
| § 1.5.3.1. General Conditions and Requirements — Residential |
| § 1.5.3.2. Available Residential Electric Service |
| § 1.5.3.3. Overhead Residential Installations |
| § 1.5.3.4. Underground Residential Electric Service Installations |
| § 1.5.3.5. Service to Mobile Home, Modular Home, and Manufactured Home Parks |
| § 1.5.3.6. Service to Multiple-Metered Residential Buildings (Overhead and Underground) |
| § 1.5.3.7. Service to Apartments, Townhouses, and Condominiums |
| § 1.5.3.8. Electric Service Inspections — Residential |
| § 1.5.3.9. Safety and Clearances |
| Appendix 1.6.0. STREETLIGHTING AND OUTDOOR LIGHTING |
| § 1.6.1. General Information |
| § 1.6.2. Streetlights in Existing Residential Areas within Austin's City Limits |
| § 1.6.3. Streetlights in Newly Annexed Residential Areas |
| § 1.6.4. Streetlights in New Residential Subdivisions IN Austin's City Limits Inside and Outside Austin Energy's Service Area |
| § 1.6.5. Streetlights in Residential Subdivisions OUTSIDE Austin's City Limits Inside Austin Energy's Service Area |
| § 1.6.6. Streetlights in Commercial Areas IN Austin's City Limits Inside and Outside Austin Energy's Service Area |
| § 1.6.7. Streetlights in Commercial Areas OUTSIDE Austin's City Limits Inside Austin Energy's Service Area |
| Appendix 1.7.0. TEMPORARY POWER |
| Appendix 1.7.1. Temporary Service — General Conditions and Requirements |
| § 1.7.1.1. Temporary Power Availability |
| § 1.7.1.2. Costs for Temporary Power |
| § 1.7.1.3. Seasonal Service |
| § 1.7.1.4. Temporary Power Designations |
| § 1.7.1.5. Interim Service |
| § 1.7.2. Temporary Overhead Service |
| § 1.7.3. Temporary Underground Service |
| Appendix 1.8.0. CUSTOMER ELECTRIC EQUIPMENT REQUIREMENTS |
| Appendix 1.8.1. Customer's Wiring, Service, and Electric Equipment Installation |
| § 1.8.1.1. New Installations |
| § 1.8.1.2. Modifications to Existing Facilities |
| Appendix 1.8.2. Customer's Electric Equipment Load |
| § 1.8.2.1. General |
| § 1.8.2.2. Motors |
| § 1.8.2.3. Welders, Furnaces, and Such |
| § 1.8.2.4. Special Apparatus |
| § 1.8.2.5. Radio Antennae |
| § 1.8.2.6. Cell Towers |
| § 1.8.2.7. Computer Equipment |
| § 1.8.3. Customer Power Generation Interface with AE |
| § 1.8.4. Customer's Main Disconnect |
| Appendix 1.9.0. METERING |
| Appendix 1.9.1. Meters, Metering Equipment, and Metering Services |
| § 1.9.1.1. General |
| § 1.9.1.2. Metering Equipment |
| § 1.9.1.3. Service Conductors in Meter Socket |
| § 1.9.1.4. Service Connections to Meter Sockets |
| § 1.9.1.5. Setting and Removing of Meters |
| § 1.9.1.6. Meter Tampering and Seals |
| § 1.9.1.7. Identification of Customer Meter(s) |
| § 1.9.1.8. Old Type, Damaged, and Obsolete Equipment |
| § 1.9.1.9. Current Transformers (CTs) and Enclosures |
| § 1.9.1.10. Metering Large Capacity Services |
| § 1.9.1.11. Application of Metering equipment |
| § 1.9.1.12. Primary Metering |
| § 1.9.1.13. Load Profile Services |
| § 1.9.2. Clearances and Mounting Heights for Metering Equipment and Enclosures |
| Appendix 1.9.3. Installation of Metering Equipment |
| § 1.9.3.1. Location of Meter Sockets, Transockets, CT Enclosures and Meter Centers |
| § 1.9.3.2. Meter Rooms |
| § 1.9.3.3. Mounting of Meter Sockets, Transockets, and Enclosures |
| § 1.9.3.4. Grouping of Meters |
| Appendix 1.9.4. Submetering — Residential and Commercial |
| § 1.9.4.1. General |
| § 1.9.4.2. Approval |
| § 1.9.4.3. Submetering Rules and Responsibilities — Residential and Commercial |
| Appendix 1.10.0. CLEARANCE AND SAFETY REQUIREMENTS |
| § 1.10.1. Safety |
| § 1.10.2. Minimum Working Clearances from Energized Overhead Electric Utility Lines |
| § 1.10.3. Permanent Clearances from AE Overhead Lines and Facilities |
| § 1.10.4. Clearances from AE Padmount Equipment and Distribution Vaults |
| § 1.10.5. Clearances for AE Underground Cable, Conduit, and Underground Facilities |
| Appendix 1.10.6. Clearances for AE Facilities from Customer's Service Entrance Facilities |
| § 1.10.6.1. General |
| § 1.10.6.2. Service-Drop Conductor Clearances |
| § 1.10.7. Clearances from Swimming Pools, Hot Tubs, Saunas, and Man-Made Retention Ponds |
| § 1.10.8. Clearances from Septic Systems and Drain Field Systems |
| § 1.10.9. Clearances for Metering Equipment and Enclosures |
| Appendix 1.10.10. Customer Activities in Utility Easements |
| § 1.10.10.1. Excavations |
| § 1.10.10.2. Fences and Structures |
| § 1.10.10.3. Landscaping |
| § 1.10.10.4. Digging |
| § 1.11.0. GLOSSARY |
| Appendix 1.12.0. NETWORK TRANSFORMER VAULTS |
| § 1.12.1. General Requirements for Transformer Vaults |
| § 1.12.2. Sub-surface Transformer Vault Requirements |
| § 1.12.3. Transformer Vault Construction Standards |
| § 1.12.4. General Vault Inspection Requirements and Details |
| § 1.12.5. Network Area Map |
| Appendix 1.13.0. WORK FLOW PROCESSES |
| § 1.13.1. Basic "Service Only" Work Flow Process |
| § 1.13.2. Basic Residential/Commercial Work Flow Process |
| § 1.13.3. Summary of Basic Processes with Approximate Time Requirements |
| Appendix 1.14.0. MISCELLANEOUS |
| § 1.14.1. Distribution Service Enclosure (Tap Box, Junction Box) & Wireway Specification |
| § 1.14.2. CAD Drawing Requirements |
| Appendix 1.15.0. Distributed Generation Interconnection (less than 50 KW) |
| § 1.15.1. Distributed Generation Interconnection procedures |